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The Institute of Real Estate Management retains the copyright of all the material contained within the Journal of Property Management. You may not copy, republish, redistribute or exploit in any matter any material from these pages without the expressed written consent of IREM. To request permission to reprint JPM material, please email email@example.com and include “Reprint Permission” in the subject line of the email. Please also include in the request the name of the article, issue number, proposed usage of the reprinted material, and contact information for the person requesting them.