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Best foot forward

IREM Global Summit

By John Salustri
IREM Premier Party at the Bently Reserve in San Francisco
2019 Global Summit Premier Party at the Bently Reserve in San Francisco

From the opening general session to the closing gala, IREM fully lived the theme of its annual Global Summit: “Forward.” Indeed, the Summit, held this year in San Francisco, emphasized key issues facing the forward-looking association: diversity, technology and outreach. To prove the point, the Summit kicked off with greetings from members in such far-away chapters as Russia, Canada, South Korea and Japan, all emphasizing IREM’s increasingly global reach.

  • The opening session also provided a look into the future at how technology will impact all aspects of commercial real estate, a view provided by Realcomm CEO Jim Young. He touched on such advances as space as a service, the further digitization of building performance and tenant records and, of course, cybersecurity.
  • Throughout the next two days, some 900 attendees from around the world had the opportunity to participate in sessions and discussions that encompassed a wide variety of topics underscoring the “Forward” theme. Topics like:
  • How to break the glass ceiling (“‘Diversity and inclusion’ is not just a statement,” said panelist Nandi Malindi, CPM.)
  • Maximizing employee performance (“Employee turnover in property management is 33 percent, compared to 25 percent in other industries,” said presenter Stacey Holden, industry principal and director at AppFolio.)
  • Using improv techniques to adeptly embrace uncertainties of the future (Second City instructors encouraged participants to practice saying “yes, and” instead of “no, but” at home and work, and see how that change prompts different responses.)
  • Increasing staff engagement (“An enrolled employee says, ‘I like my job,’” said presenter Dr. Debbie Phillips, CPM. “An engaged employee says, ‘I love my company.’”)
  • Dealing with active shooters (“Forty-five percent of active shootings take place in business,” said Tony Casper, a law enforcement veteran and CEO of Safe Passage Consulting.)

There was still plenty of time for networking and social events, where attendees got to experience some of what makes San Francisco special. On opening night, they wined and dined at the Bently Reserve, former home of the city’s Federal Reserve Bank. The next morning, volunteers gave back to the local community by helping feed the homeless at nearby Glide United Methodist Church.

The Summit concluded on a historic note at the annual inaugural gala, where Cheryl Gray, CPM, became the Institute’s first non-U.S. president. W.A. “Chip” Watts IV, CPM, CCIM, moved up to president-elect and George D. Griffin, III, CPM, CCIM, became secretary/treasurer. And now, it’s time to look forward to what they’re going to achieve in the coming year.


2020 LEADERSHIP

IREM Caped Crusaders, aka U.S. Regional Vice Presidents, get ready to fly into the 2020 term.

U.S. REGIONAL VICE PRESIDENTS

(In order of appearance in photo above)

Front row, from left to right:
REGION 6
Ind., Ky., Mich., Ohio, W.Va.
Chapters 5, 9, 24, 41, 42, 59, 62, 100, 104
2019–2020
Kimberly P. Collins, CPM

REGION 4
Fla., Ga.
Chapters 19, 35, 44, 60, 67
2020–2021
Deborah R. Phillips, CPM

REGION 7
Okla., Texas
Chapters 10, 14, 28, 48, 61, 84, 103
2020–2021
Jessica L. Warrior, CPM
REGION 9
Ill., Minn., Wis.
Chapters 13, 23, 45, 78, 82
2020–2021
Kris Haskins, CPM

REGION 2
Del., N.J., N.Y., Pa.
Chapters 1, 3, 7, 26, 58, 93, 101
2019–2020
James L. Helsel, CPM

REGION 8
Ariz., Colo., Nev.,
N.M., Utah
Chapters 17, 33, 46, 47, 53, 73, 89, 99
2019–2020
Jolene Terry-Phinney, CPM
Vice Chair Kimberley R. Morgan, CPM

Back row, from left to right:
REGION 12
Alaska, Idaho, Mont., Ore., Wash., Wyo.
Chapters 27, 29, 49, 97, 107
2019–2020
Traci Twitchell, CPM

REGION 5
Ala., Ark., La., Miss.
Chapters 43, 55, 64, 80
2019–2020
Grayson M. Glaze, CPM

REGION 10
Iowa, Kan., Mo., Neb.,
N.D., S.D.
Chapters 11, 12, 15, 63, 65
2020–2021
Ryan M. Huffman, CPM

REGION 11
Calif., Hawaii
Chapters 6, 18, 21, 22, 34, 85, 91, 102, 106
2019–2020
Sam Chanin, CPM

REGION 13
N.C., S.C., Tenn.
Chapters 20, 40, 56, 57, 71, 72, 105
2019–2020
Waddell H. Wright, CPM

REGION 3
D.C., Md., Va.
Chapters 8, 16, 38, 39, 77, 92
2020–2021
Jae A. Roe, CPM, AcoM

REGION 1
Conn., Maine, Mass.,
N.H., R.I., Vt.
Chapters 4, 51, 88
2020–2021
Peter J. Lewis, CPM

Chair Chip Watts, CPM, CCIM

INTERNATIONAL VICE PRESIDENTS REGION 14
Chrystal SkeadCanada
Chapters 37, 50, 54, 114, 115, 116, 117, 119
2019–2021
Chrystal Skead,
CPM, ARM

REGION 15
Yasuto UteJapan
Chapters 110, 121, 122
2018–2020
Yasuto Ute, CPM, CCIM

EXECUTIVE COMMITTEE

Sitting, left to right: Mindy Gronbeck, CPM; Lori Tillis, CPM; Cheryl Gray, CPM; Donald B. Wilkerson, CPM; W.A. “Chip” Watts IV, CPM; George D. Griffin III, CPM Standing, left to right: Shaniece Sanford, CPM; Sidney L. Ingelson, CPM candidate (2019 Committee member); Michael Brown, CPM, ARM; Greg Cichy, CPM (2019 Committee member); Mel Schultz, CPM; Velda Simpson, CPM, ARM (2019 Committee member); Michael T. Lanning, CPM; Barry Blanton, CPM; Libby Ekre, CPM; Clark F. Lindstrom, CPM (2019 Committee member); Ron Penner, CPM; Branden Barker, CPM; Brad Ashley, CPM; Dawn Carpenter, CPM; Renee M. Savage, CPM. 2020 Committee members not pictured: Cindy Clare, CPM; Toni R. Harris, CPM; Julie L. Scott, CPM

Cheryl Gray, CPM, President
QuadReal Property Group, Toronto

W.A. “Chip” Watts IV, CPM, CCIM President-Elect
Watts Realty Co., Inc., AMO, Birmingham, Ala.

George D. Griffin III, CPM, CCIM Secretary/Treasurer
Houston Housing Authority, AMO, Houston

Branden Barker, CPM, CCIM, CSM, Senior Vice President
Barker Property Management, Baton Rouge, La.

Barry Blanton, CPM, Senior Vice President
Blanton Turner, AMO, Seattle

Dawn Carpenter, CPM, Senior Vice President
Dawning Real Estate, Inc., AMO,
Staten Island, N.Y.

Libby Ekre, CPM, Senior Vice President
MEB Management Services, AMO, Phoenix

Lori Tillis, CPM, HCCP, Senior Vice President
Ohio Capital Corporation for Housing, Columbus, Ohio

Mel Schultz, CPM, CCIM, CCAM, Senior Vice President
Clarity Commercial,
St. Louis Park, Minn.

Ron Penner, CPM, CRP, Senior Vice President
Globe Property Management, Winnipeg, Manitoba, Canada

Renee M. Savage, CPM, CCIM, Senior Vice President
Capital Growth Properties, Inc., AMO, La Jolla, Calif.

Brad Ashley, CPM, RPA, At-Large Member
Newmark Grubb Zimmer,
Kansas City, Mo.

Michael Brown, CPM, ARM, At-Large Member
Steadfast Management Company, Irving, Calif.

Cindy Clare, CPM, At-Large Member
Bell Partners, Greensboro, N.C.

Mindy Gronbeck, CPM, CSM, CSX, At-Large Member
Hawkins Companies, AMO, Boise, Idaho

Toni R. Harris, CPM, ARM, At-Large Member
Avanath Realty, AMO, Bethesda, Md.

Shaniece Sanford, CPM, At-Large Member
Quadrangle Management Company, Washington D.C.

Michael T. Lanning, CPM, IREM Representative to NAR
US Asset Services, LLC, Kansas City, Mo.

Julie L. Scott, CPM, IREM Foundation President
Fortress Property Management, Portland, Ore.

Donald B. Wilkerson, CPM, Immediate Past President
Gaston and Wilkerson Management Group, AMO, Reno, Nev.

 

Journal of Property Management

John Salustri is a contributing writer for JPM®.

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